Datenschutz

Data protection information

Information on the obligation to inform new contacts (suppliers or new customers) in accordance with Article 13 GDPR can be accessed via the following link Information obligation for new contacts

Information on data processing for this website in accordance with Art. 13 of the EU General Data Protection Regulation (GDPR) when collecting personal data from the data subject

Data protection information (Version: GDPR 2.0 from March 2022)

Neuss GmbH is responsible for this website and, as the provider of a teleservice, must inform you at the beginning of your visit about the type, scope and purpose of the collection and use of personal data in a precise, transparent, comprehensible and easily accessible form in clear and simple language. This content must be available to you at all times.

We attach great importance to the security of your data and compliance with data protection regulations. The processing of personal data is subject to the provisions of the European and national laws currently in force.

With the following data protection information, we would like to show you how we handle your personal data and how you can contact us:

Neuss GmbH
Thanners 7
87509 Immenstadt
Germany
Commercial register no.: HRB 2126
Managing Director: Hans-Peter Neuß
Phone: +49 8379 92942-0
E-mail: info@camping-neuss.de

Our data protection officer
Sven Lenz
German data protection law firm – Datenschutzkanzlei Lenz GmbH & Co. KG
Bahnhofstrasse 50
87435 Kempten
Germany

If you have any questions about data protection or other data protection concerns, you are welcome to send an e-mail to the following e-mail address: kontakt@deutsche-datenschutzkanzlei.de

A. General
For the sake of clarity, we do not differentiate between the genders. In the interests of equal treatment, corresponding terms apply to all genders. The meaning of the terms used, such as “personal data” or their “processing”, can be found in Art. 4 GDPR.

The personal data processed in the context of this website includes

• Inventory data (e.g. names and addresses of customers),
• Contract data (e.g. services used, payment information),
• usage data (e.g. pages visited on our website) and
• Content data (e.g. entries in online forms).

B. Specific
Data protection information
We guarantee that we will only process your data in connection with the processing of your inquiries and for internal purposes as well as to provide the services or content you have requested.

Basics of data processing
We process your personal data only in compliance with the relevant data protection regulations. The legal bases are:

• Provision of our contractual services
• Processing is a legal requirement
• Existence of your electronic consent (e.g. registration for the newsletter)
• Enforcement of our legitimate interests

We will be happy to show you where the above legal bases are regulated:

Processing for the fulfillment of our services and implementation of contractual measures
Art. 6 para. 1 lit. b) GDPR

Processing to fulfill our legal obligations
Art. 6 para. 1 lit. c) GDPR

Consent
Art. 6 para. 1 lit. a) and Art. 7 GDPR

Processing to protect our legitimate interests
Art. 6 para. 1 lit. f) GDPR

Consent
Art. 6 para. 1 lit. a) and Art. 7 GDPR

Processing to protect our legitimate interests
Art. 6 para. 1 lit. f) GDPR

Data transfer to third parties
We would like to point out that data is transferred to third parties.

Your data will only be passed on to third parties in accordance with legal requirements. We only pass on your data if this is necessary, for example, for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business.

If we use subcontractors to provide our services, we take appropriate legal precautions and appropriate technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal regulations.

Data transfer to a third country or an international organization
Third countries are countries in which the GDPR is not directly applicable law. In principle, this includes all countries outside the EU or the European Economic Area.

Data is transferred to a third country or an international organization.

Reference to data processing in the USA by Google, Facebook: If you click on “Accept all”, you also consent to the processing of your data within the meaning of Art. 49 para. 1 p. 1 lit. a) GDPR may be processed in the USA. According to the current legal situation, the USA is considered a country with an inadequate level of data protection. There is a risk that your data may be processed by US authorities for monitoring and surveillance purposes. There are currently no legal remedies against this practice. You can revoke your consent at any time for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.

Storage duration of your personal data
We adhere to the principles of data minimization and data avoidance. This means that we only store your data for as long as is necessary to fulfill the aforementioned purposes or for the various storage periods stipulated by law. If the respective purpose no longer applies or after expiry of the corresponding deadlines, your data will be routinely blocked or deleted in accordance with the statutory provisions.

Contact us
If you contact us via the website, you agree to electronic communication. Personal data is processed when you contact us electronically. The information you provide will be stored exclusively for the purpose of processing your request and for possible follow-up questions.

We would like to give you the legal basis for this:

• Processing for the fulfillment of our services and implementation of contractual measures Art. 6 para. 1 lit. b) GDPR

We would like to point out that e-mails can be read or changed without authorization or detection during transmission. We would also like to draw your attention to the fact that we use software to filter unwanted e-mails (spam filter). The spam filter can reject emails if they have been falsely identified as spam due to certain characteristics.

What rights do you have?
a) Right to information
You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing which of your personal data we have stored. This also includes the origin and recipients of your data as well as the purpose of the data processing.

b) Right to rectification
You have the right to have your data stored by us corrected if it is incorrect. You can request a restriction of processing, e.g. if you dispute the accuracy of your personal data.

c) Right to blocking
You can also have your data blocked. To ensure that your data can be blocked at any time, this data must be kept in a lock file for control purposes.

d) Right to erasure
You can request the deletion of your personal data, provided that there are no statutory retention obligations. If such an obligation exists, we will block your data on request. If the relevant legal requirements are met, we will delete your personal data even without your request.

e) Right to data portability
You are entitled to request that we provide the personal data transmitted to us in a format that allows it to be transmitted to another location.

f) Right to lodge a complaint with a supervisory authority
You have the option of lodging a complaint with one of the data protection supervisory authorities.

The data protection authority responsible for us:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 27, 91522 Ansbach, Germany
Phone: +49 981 53-1300
Fax: +49 981 53-981300

You can open the complaint form via the following link: https://www.lda.bayern.de/de/beschwerde.html

Note: It is also possible to lodge a complaint with any data protection supervisory authority within the EU.

g) Right of objection
You have the option at any time, for reasons arising from your particular situation, to object to the processing of your data in accordance with Art. 6 para. 1 letter e) and f) to object; this also applies to profiling based on these provisions.

Neuss GmbH will then no longer process your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In the event of such an objection, we will no longer process your personal data for the purposes of direct advertising. All you need to do is send us an e-mail.

h) Right of withdrawal
You have the option to revoke your consent to the processing of your data at any time with effect for the future without giving reasons. You will not suffer any disadvantages as a result of the revocation. All you need to do is send us an e-mail.

However, such a revocation does not affect the lawfulness of the processing carried out up to the time of revocation on the legal basis of Art. 6 para. 1 letter a) GDPR.

To assert your rights as a data subject, please send us an e-mail to the following address: info@camping-neuss.de

Protection of your personal data
We take contractual, technical and organizational security measures in accordance with the state of the art to ensure that data protection laws are complied with and to protect the processed data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

The security measures include in particular the encrypted transmission of data between your browser and our server. A 256-bit SSL (AES 256) encryption technology is used for this purpose.

Your personal data is protected within the scope of the following points (excerpt):
a) Safeguarding the confidentiality of your personal data
In order to protect the confidentiality of your data stored by us, we have taken various measures to control access.

b) Safeguarding the integrity of your personal data
In order to protect the integrity of your data stored by us, we have taken various measures to control the transfer and input of data.

c) Maintaining the availability of your personal data
In order to ensure the availability of your data stored by us, we have taken various measures for order and availability control.

The security measures in use are continuously improved in line with technological developments. Despite these precautions, we cannot guarantee the security of your data transmission to our website due to the insecure nature of the Internet. As a result, any data transmission by you is at your own risk.

Protection of minors
Persons who have not yet reached the age of 16 may only provide us with personal information if they have the express consent of their legal guardians. This data is processed in accordance with this data protection notice.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The basis for data processing is in accordance with Art. 6 para. 1 lit. f) GDPR our legitimate interest.

Cookies
Cookies are small text files that are stored locally in the cache of your Internet browser. The cookies make it possible, for example, to recognize the Internet browser. The files are used to help the browser navigate through the website and to make full use of all functions.

Jetpack (WordPress Stats)

On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use the Jetpack plugin (here sub-function “WordPress Stats”). GDPR) the Jetpack plugin (here the sub-function “WordPress Stats”), which integrates a tool for the statistical evaluation of visitor access and is provided by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. Jetpack uses so-called “cookies”, text files that are stored on your computer and enable your use of the website to be analyzed.

The information generated by the cookie about your use of this online offer is stored on a server in the USA. User profiles can be created from the processed data, whereby these are only used for analysis and not for advertising purposes. Further information can be found in Automattic’s privacy policy: https://automattic.com/privacy/ and notes on Jetpack cookies: https://jetpack.com/support/cookies/.

Facebook pixel, custom audiences and Facebook conversion

Within our online offer, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

With the help of the Facebook pixel, it is possible for Facebook to determine the visitors of our online offer as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The processing of data by Facebook takes place within the framework of Facebook’s Data Usage Policy. Accordingly, general information on the display of Facebook Ads, in the Facebook Data Usage Policy: https://www.facebook.com/policy. Specific information and details about the Facebook pixel and how it works can be found in the Facebook help section: https://www.facebook.com/business/help/651294705016616.

You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set which types of advertisements are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

You can also object to the use of cookies for reach measurement and advertising purposes via the deactivation page of the network advertising initiative(http://optout.networkadvertising.org/) and additionally the US website(http://www.aboutads.info/choices) or the European website(http://www.youronlinechoices.com/uk/your-ad-choices/).

Consent banner

Your chosen preference, which you selected when you entered the website, is saved in the consent banner. If you wish to revoke these settings, simply delete the cookies in your browser.

BEK Service GmbH Campaign Tracking
We use the advertising services of BEK Service GmbH. BEK Service GmbH collects certain information relating to our interactions with you. BEK Service GmbH provides us with aggregated information that we use in accordance with our privacy policy and applicable data protection laws. You can find more information here: https://www.bekservice.de/datenschutz/

Your consent applies to this data processing, Art.6 Para.1 S.1 lit.a GDPR. You can revoke your consent at any time for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.

Google Tag Manager
We use the Google Tag Manager service from Google. “Google” is a group of companies and consists of the companies Google Ireland Ltd (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC.

We have concluded a data processing agreement with Google. Google Tag Manager is an auxiliary service and processes personal data itself only for technically necessary purposes. The Google Tag Manager ensures that other components are loaded, which in turn may collect data. The Google Tag Manager does not access this data.

The processing takes place on the basis of your express consent in accordance with Art. 6 para. 1 lit. a GDPR.
You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website or alternatively follow the option described above to make an objection.

Note on data processing in the USA by Google: If you click on “Accept all”, you also consent to your data being processed by Google within the meaning of Art. 49 para. 1 p. 1 lit. a) GDPR may be processed in the USA. According to the current legal situation, the USA is considered a country with an inadequate level of data protection. There is a risk that your data may be processed by US authorities for monitoring and surveillance purposes. There are currently no legal remedies against this practice. You can revoke your consent at any time for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.
You can find more information about Google Tag Manager in Google’s privacy policy: https://policies.google.com/privacy?hl=de&gl=de

Use of Google Ads conversion tracking
We use the online advertising program “Google Ads” on this website and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to offers on external websites with the help of advertising material (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the advertising campaign data. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your end device. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie.

Cookies can therefore not be tracked via the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

We only use Google Ads if you have given us your consent to do so in accordance with Art. 6 para. 1 lit. a GDPR have granted. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “cookie consent tool” provided on the website or alternatively follow the option described above to make an objection.

If you click on “Accept all”, you also consent to the processing of your data within the meaning of Art. 49 para. 1 p. 1 lit. a) GDPR may be processed in the USA. According to the current legal situation, the USA is considered a country with an inadequate level of data protection. There is a risk that your data may be processed by US authorities for monitoring and surveillance purposes. There are currently no legal remedies against this practice. You can revoke your consent at any time for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.

If you do not wish to participate in tracking, you can also block this use by deactivating the Google Conversion Tracking cookie via your Internet browser under the menu item “User settings”. They will then not be included in the conversion tracking statistics.

You can find more information about Google’s privacy policy at the following Internet address: https://www.google.de/policies/privacy

You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=de

Facebook Pixel for the creation of Custom Audiences
Within our online offer, the so-called “Facebook pixel” of the social network Facebook is used, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland (“Facebook”).

If a user clicks on an advertisement placed by us that is displayed on Facebook, an addition is added to the URL of our linked page by Facebook Pixel. If our site allows the sharing of data with Facebook via pixels, this URL parameter is written into the user’s browser via a cookie, which our linked site sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.

With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. This allows us to further evaluate the effectiveness of Facebook ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy(https://www.facebook.com/about/privacy/). The data can enable Facebook and its partners to place advertisements on and outside of Facebook.

The data processing associated with the use of the Facebook pixel is only carried out with your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, remove the checkmark next to the setting for the “Facebook Pixel” in the “Cookie Consent Tool” integrated on the website.

If you click on “Accept all”, you also consent to the processing of your data within the meaning of Art. 49 para. 1 p. 1 lit. a) GDPR may be processed in the USA. According to the current legal situation, the USA is considered a country with an inadequate level of data protection. There is a risk that your data may be processed by US authorities for monitoring and surveillance purposes. There are currently no legal remedies against this practice. You can revoke your consent at any time for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.

Store forwarding
We operate a store on the platform of InterCaravaning Freizeit GmbH on the external domain https://www.camping-kaufhaus.com/.

If you click on the “Shop” button, you will be forwarded directly to the store.
You can find out how your data is processed here in the platform’s privacy policy: https://www.intercaravaning.de/shop/de_DE/info/policy/

Rental vehicles (motorhomes and caravans)
For the rental of motorhomes and caravans we use an external portal of ADAC/ InterCaravaning Rent. If you click on the corresponding button, you will be forwarded there directly.

You can find out how your data is processed here in the platform’s privacy policy: https://www.adac.de/datenschutz-dsgvo/online/

Financing
For the financing of motorhomes and caravans, we refer you to an external portal of Santander Consumer Bank AG. If you click on the corresponding button, you will be forwarded there directly.

You can find out how your data is processed here in the platform’s privacy policy: https://www.santander.de/privatkunden/service-kontakt/datenschutz/

Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.

Your personal data is transmitted in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.

We also do not guarantee that our service will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.

Google Web Fonts
We use “Google Web Fonts” on our website, a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). Google Web Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google font is loaded from your web browser into your browser cache when you access our website. This is necessary so that your browser can also display a visually improved presentation of our texts. If your browser does not support this function, a standard font will be used by your computer for display. These web fonts are integrated by a server call, usually a Google server in the USA. This tells the server which page of our website you have visited. The IP address of the browser of the visitor’s end device is also stored by Google.

Our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR is to use Google Web Fonts for optimization purposes, in particular to improve the use of the website for you and to make its design more user-friendly.

Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001 Call via CLINQ

Further information on data protection can be found in Google’s privacy policy: http://www.google.de/intl/de/policies/privacy

Further information on Google Web Fonts can be found at http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 and https://www.google.com/fonts#AboutPlace:about.

Online applications via a form
We offer applicants the opportunity to apply online on our website using a corresponding form. In order to be included in the application process, applicants must provide us with all personal data required for a well-founded and informed assessment and selection via the form.

The required information includes general personal details (name, address, telephone or electronic contact details) as well as performance-specific proof of the qualifications required for a position. In addition, health-related information may be required, which must be given special consideration under labor and social law in the interest of the applicant’s social protection.

When you submit the form, your data will be transmitted to us in encrypted form in accordance with the state of the art and processed exclusively for the purpose of processing your application.

The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR in conjunction with § 26 para. 1 BDSG, according to which going through the application process is considered to be the initiation of an employment contract. Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data such as information on severely disabled status) are requested from applicants, the processing is carried out in accordance with Art. 9 para. 2 lit. b) GDPR, so that we can exercise the rights arising from labor law and social security and social protection law and fulfill our obligations.

Based on this or alternatively, the processing of special categories of data can also be based on Art. 9 para. 1 lit. h) GDPR if it is carried out for the purposes of preventive health care or occupational medicine, for the assessment of the applicant’s fitness for work, for medical diagnosis, health or social care or treatment or for the management of health or social care systems and services.

If the applicant is not selected in the course of the evaluation described above or if an applicant withdraws his or her application prematurely, the data provided will be deleted after four months at the latest following a corresponding notification. This period is based on our legitimate interest in being able to answer any follow-up questions about the application and, if necessary, to comply with our obligations to provide evidence under the regulations on equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 para. 1 lit. b) GDPR in conjunction with § 26 para. 1 BDSG for the purposes of implementing the employment relationship.

Social networks
In addition to this online offering, we also maintain presences in various social media, which you can access via the corresponding buttons on our website. When you visit such a site, personal data may be transmitted to the provider of the social network. It is possible that, in addition to storing the specific data you have entered in this social medium, further information may also be processed by the provider of the social network.

Further information can be found in our privacy policy:
Facebook
Instagram

Changes to our privacy policy
We reserve the right to adapt our data protection information at short notice so that it always complies with current legal requirements or to implement changes to our services. This can be, for example the introduction of new services. The new data protection information will then apply to your next visit.